Return policy

🔄 Return and Size Exchange Policy

Returns are allowed within 14 days of delivery.

👕 Free Size Exchange applies only to orders over €150


Did you choose the wrong size? No problem!
The first size exchange is completely free.

Just send an email to support@maxmartini.net within 14 days of delivery. Within 24 hours, you will receive all the instructions: we will take care of the pickup and the new shipment, at no additional cost to you.

📦 Valid for all orders shipped to Italy, Europe, and the USA.

🛍 For exchanges with different items of equal or higher value, you can pay the difference. In this case, the exchange is shipping cost-free.


💰 Returns without exchange
If you wish to make a return without requesting a size exchange or a replacement with other items, you will be refunded the total amount paid, minus:

  • the original shipping cost already paid at the time of the order

  • an additional cost equal to the original shipping cost to cover the return shipping

📩 For this procedure, the only valid channel is email:
support@maxmartini.net

The refund will be processed after the package returns to our warehouse, using the same payment method as the order.