The return is free when you request a size change or an exchange with other goods present on the site of equal value or if higher by paying the difference. Returns are permitted within 14 days of delivery. For each return or size change simply send an email to info@maxmartini.net indicating in detail which items need to be changed and possibly communicate which items need to be returned.

If you wish to make a return without requesting a size change or an exchange with other items on the site, the cost is €7.90 for shipping already made and €7.90 for return shipping. Therefore €15.80 will be deducted from the total paid.

Once we have received your email we will send you the code with which the GLS courier will come to collect the package which you will be responsible for presenting sealed. It is not necessary to print any shipping labels as the GLS driver will take care of this.

At the same time, our warehouse will carry out the new shipment in the case of a size change, while in the case of a return we will issue a refund. The only valid form of communication for size changes and returns is through the email just communicated. We do not accept communications of size changes or returns via chat, WhatsApp or phone calls. Only via email as indicated.

PLEASE NOTE: It is not possible to return or exchange sizes if you have placed an order for the same item or same category of item but with 2 different sizes or fits. You can purchase 2 or more items of the same size or fit and then proceed with a free exchange or return. Furthermore, it is not permitted to make any returns or exchanges if the customization of the embroidery on the shirts has been requested.

The size change costs €15.80 for all items purchased in a package promotion. (Example Pack 2 Sneakers, Pack 2 or 3 Trousers, etc).