GLS shipping takes 2-5 working days

The return that is made is free when you request a change of size or an exchange with other goods present on the site of equal value or if higher by paying the difference. The return is allowed within 14 days of delivery. For any return or size change, simply send an email to info@maxmartinimilano.com indispecifying in detail which items need to be exchanged and possibly communicating which ones need to be returned.

In case you want to make a return without requesting a size change or an exchange with other items on the site, the cost is €7.90 for the shipment already made and €7.90 for the return shipment. Therefore, €15.80 will be subtracted from the total paid.

Once we receive your email we will send you the code with which the GLS courier will come to collect the package that you will be responsible for presenting sealed. It is not necessary to print any shipping label as the GLS driver will take care of it.

At the same time our warehouse will make the new shipment in the case of size change while in the case of return we will make the refund. The only valid form of communication for the size change and the return is through the email just communicated. We do not accept size change or return communications via chat, WhatsApp or phone calls. Only via email as indicated.

PLEASE NOTE: It is not possible to make a return or change size if you have placed an order for the same item or same category of item but with 2 different sizes or fits. You can purchase 2 or more items of the same size or fit and then proceed with the exchange or return for free. Furthermore, no returns or exchanges are permitted if you have requested customization of the embroidery on the shirts.