🔄 Return and Size Exchange Policy
Returns are permitted within 14 days of delivery.
👕 Free Size Change
Wrong size? No problem!
The first size change is completely free.
You just need to send an email to support@maxmartini.net within 14 days of delivery. Within 24 hours you will receive all the instructions: we will take care of the collection and the new shipment, without any additional cost for you.
📦 Valid for all orders shipped to Italy, Europe and USA.
🛍 For exchanges with different items of equal or higher value, it is possible to pay the difference. Even in this case, the exchange is no shipping costs.
💰 Returns without exchange
If you wish to make a return without requesting a size change or replacement with other items, you will be refunded the total amount paid, less:
- the original shipping cost already paid at the time of ordering
- an additional charge of the same value as the original shipping cost to cover the return shipping
📩 Even for this procedure, the only valid channel is email:
support@maxmartini.net
The refund will be processed after the package has been returned to our warehouse, using the same payment method as the order.